Cancellation Terms

Refund & Cancellation Policy

Effective Date: May 10, 2026 Last Updated: August 24, 2026 Jurisdiction: Surat, Gujarat, India

1. Digital SaaS & Immediate Fulfillment

PropFit is a digital Software-as-a-Service (SaaS) and downloadable mobile application. Because account entitlements, expanded room limits, and features are provisioned and activated instantly upon confirmation of payment, **all subscription purchases are strictly non-refundable**, except where explicitly mandated by Google Play Store policies or statutory consumer protection laws.

2. In-App Google Play Subscriptions

Subscriptions purchased within the Android application (Starter, Pro, Agency, Empire) are governed by Google Play Billing:

  • Self-Service Cancellation: You can cancel recurring subscription renewals at any time directly through the Google Play Store app (Profile → Payments & Subscriptions → Subscriptions → PropFit → Cancel Subscription).
  • Continued Access: Upon cancellation, your account will remain active at the paid tier limit until the end of your current, already-paid billing period. No further renewals will be charged.
  • No Partial Proration: Satyox does not offer partial-month or pro-rated refunds for unused time within an active billing cycle.

3. Free Tier Evaluation

To ensure complete confidence, PropFit provides a **Free Tier (up to 3 rooms)** with zero payment method required. Users are encouraged to evaluate the software features and interface thoroughly before subscribing to higher room limit plans.

4. Billing Support & Discrepancies

If you encounter technical errors during a subscription upgrade, duplicate billing, or entitlement delivery issues, please contact our support team at [email protected] with your Google Play transaction order receipt for prompt verification and assistance.